Privacy Policy
Effective Date: 05 August 2025
Sydney GutterClean (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our services.
1. What Information We Collect
We may collect personal information from you when you:
- Contact us via web form, phone, or email
- Request a quote or service
- Subscribe to a newsletter (if offered)
- Interact with our website or social media
This information may include:
- Name
- Email address
- Phone number
- Property address
- IP address
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your personal information to:
- Provide and manage our services
- Respond to your enquiries
- Send relevant communications (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
We do not sell or rent your personal information.
3. Cookies and Website Analytics
Our website uses cookies and third-party services like Google Analytics to help us understand how users interact with our site. This data may include:
- Browser type and version
- Operating system
- Referring site
- Pages viewed
- Time spent on pages
- IP address (anonymised where possible)
You can control cookie preferences through your browser settings. Disabling cookies may impact your user experience.
Google’s privacy policy is available at: https://policies.google.com/privacy
4. Embedded Content and Third-Party Tools
We may use embedded content or plugins from platforms like:
- YouTube
- Google Maps
These platforms may collect data about you, use cookies, or monitor your interaction with embedded content. For more information, please refer to each platform’s privacy policy.
5. How We Store and Protect Your Data
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. However, no internet transmission is 100% secure.
6. Disclosure of Your Information
We may share your information with:
- Trusted service providers who help us operate our website or business (e.g. hosting, email delivery)
- Law enforcement or regulatory bodies when required by law
We do not sell or share your personal information with third parties for marketing purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Request deletion of your personal data
- Withdraw consent (if applicable)
- Lodge a complaint with the relevant authority
To exercise any of these rights, contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Sydney GutterClean
Phone: 0414 363 865
Email: info@sydneygutterclean.com.au
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.